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Privacy Statement and Complaints Policy
What are personal data? Personal data is any information relating to an identified or identifiable natural person. We collect this personal data because you provided this data to us. For example, you may provide data when entering into an agreement with us, by entering your data on our website, by giving us your business card or by applying for a job. We may also collect your personal data from other sources, such as from local counsel, counterparties, the Trade Register, the Land Registry or by using publically available sources.
Eurius may process your personal data for the following purposes:
We will process your personal data using one or more of the following legal grounds:
In some cases we may also share your personal data with third parties. This may include, but is not limited to:
Third parties to whom we transfer your personal data are themselves responsible for compliance with privacy legislation. Eurius is neither responsible nor liable for the processing of your personal data by these third parties. To the extent that a third party processes your personal data as a data processor of Eurius, Eurius will conclude a processor agreement with such party that meets the requirements set out in the GDPR.
To be able to provide our services, it may be necessary for us to transfer your personal data to a recipient in a country outside of the European Economic Area. In that case, Eurius will ensure that the data transfer is compliant with the applicable law.
Your personal data is kept in accordance with the GDPR.
Your personal data is processed up until the moment that you inform Eurius that you no longer wish to receive any digital notices and/or Eurius stops sending you newsletters, white papers, invitations to events or other digital mailings.
Your personal data will be erased if:
At the end of each digital mailing that you receive from Eurius, you can always change your mailing preferences via the ‘unsubscribe’ or ‘subscribe’ link. Therefore, you can always withdraw your consent.
In addition, you are entitled to request Eurius to allow you to inspect your personal data and/or to correct it, to make additions, to erase it or to hide it, and/or to restrict it, and/or to provide your personal data in a structured, standard and machine-readable format.
In so far as your personal data is processed on the basis of a legitimate interest, you are entitled to object to this processing. You can address any request in that regard to the address of Eurius B.V. or per email to email@example.com.
Finally, you are entitled to submit a complaint to the Dutch Data Protection Authority.
We want your personal data to remain as secure as possible and accordingly strive to provide secure data transmission between your computer and our servers. Eurius has taken appropriate technical and organisational measures to protect personal data against loss or any form of unlawful processing.
Eurius may amend this privacy statement from time to time. On this website, you can always view the latest version of our privacy statement. We would advise you to check the statement regularly and, in any event, whenever you provide us with personal data.
Do you have a complaint about the services provided by Eurius B.V. (hereafter: the lawyer)? And does this complaint relate to the conclusion of the agreement with Eurius, the manner in which Eurius has performed the agreement, the quality of the service or the amount of the invoice(s)? Then you can submit a complaint to the external complaints officer of Eurius. The complaints officer is Noëlle Wijnstekers from Wijnstekers financieel recht (https://www.wijnstekers.nl/#contact). You do not pay any costs for the handling of your complaint by the complaints officer.
You must submit the complaint within three months. This period starts from the moment you have become aware or could reasonably have become aware of the acts or omissions of the attorney at law to which the complaint relates. Are you too late? Then the complaints officer will no longer assess your complaint. You will be informed about this.
You must submit the complaint by e-mail and address it to the Complaints Officer. You must include at least the following information in your letter:
You will receive a confirmation of the submission of your complaint.
Complaints will be handled carefully and confidentially. This applies not only to Eurius, but also to you. All parties involved will keep the complaint and the complaints procedure confidential.
The complaints officer will inform the person against whom the complaint is directed of the complaint. That person may respond to the complaint in writing. The complainant may also explain the complaint in writing.
The person to which the complaint is directed will first try to reach a solution with you. Is this unsuccessful? Then the complaints officer will assess the complaint. The complaints officer will do this within 4 weeks after the date of the complaint. The complaints officer may postpone this period. The complaints officer will then notify you on this. The complaints officer will send you the result of the assessment. If the complaint is not satisfactorily resolved, you can submit the complaint to the competent court in Amsterdam.